Inventory
When stock does not match, does the system explain the movement or does a chat investigation begin?
Your ERP can be “working”
And still have fallen behind.
Selling, invoicing and showing stock do not tell the whole story. Look at how much work your people do to complete what the system does not understand.
The test
If Excel disappeared tomorrow, what would stop working?
Targets
Do managers see progress during the month or only get the answer when there is nothing left to change?
Rules
Does the system know discounts, credit and exceptions, or does the most experienced employee know them?
Receivables
Can you explain what a customer owes and why without rebuilding payments, notes and advances?
Branches
Are you managing one company or several versions of how things are done?
Reports
Can a new business question be answered in the ERP, or does it become a special request to IT?
The uncomfortable question
How much of your ERP lives outside your ERP?
In spreadsheets. Chats. Calls. Someone's memory. Reports only one person knows how to prepare.
What we are after
Less work around the system.
Metrify was born because we also had an ERP that did the basics. The product changed when we started putting the operational knowledge that lived outside the system back inside it.
Your ERP already does a lot. How much work are people still doing around it?
Bring the spreadsheet, exception or process that still depends on calls, memory or repeated data entry. Start there.